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What is VoucherSkout?

VoucherSkout is a lifestyle brand built on an enjoy more ethos. We are an iOS & Android mobile app offering 50% off deals at the best hospitality, wellness, leisure and entertainment venues across the UAE.


Why use VoucherSkout?

We are turning the deals market on its head. All our vouchers get you 50% off and we are a pay as you use service. So you only pay for what you actually want, when you want it! Our slogan “enjoy more” perfectly sums up our mission. Our app encourages you to enjoy more of the best the UAE has to offer.


Who should be using VoucherSkout app?

You! Anytime you’re searching for something to eat, something to do, or somewhere to be pampered, look no further than VoucherSkout. Not only does our app give you 50% off; it also provides inspiration on what to do. Go ahead and take a tour of the app – it’s all in there.


How does the app work?

Our offers fall into six broad categories (Food & Drink, Brunch, Beauty & Wellness, Sports & Leisure, Family & Local Services and Learning) that capture the best of the UAE. Each category has a range of exclusive, handpicked places, with some mind-blowing offers. Even better, you only pay when you redeem a voucher, so say goodbye to expensive annual subscriptions. Here’s how it works:
1. Pick a voucher you want to use
2. Check the voucher for validity, what’s included and what’s not included
3. Tap the “Use now with credits” button when you are ready to use
4. Pass the phone to the merchant to enter their PIN
5. Pay for the voucher using credits to get the 50% off voucher code
6. Show the confirmation voucher code to the merchant and enjoy that 50% off


How much does VoucherSkout cost?

VoucherSkout is and always will be, free to download.

You only pay a small fee for a voucher which will give you the discount code needed to get your 50% off. Payments can be made using VoucherSkout credits (more on these later). Each voucher will be priced based on how much you will save.

Vouchers typically cost 1 – 3 credits however, some vouchers may cost more depending on the estimated amount you’ll save. The number of credits required for each voucher is clearly labelled on both the voucher and payment screens in the app.


How long are the vouchers valid for?

To make things simple, we only display valid offers in VoucherSkout. Every voucher’s validity period and the days of the week a voucher may be used are clearly displayed in the app. Useful info for planning your trip.


Can I use the same voucher twice?

Yes, you can! Once you’ve used all your vouchers for a particular offer you can simply reactivate them again for 1 credit per voucher. We are nice like that.


Can I redeem two or more vouchers at one outlet at the same time?

Yes, you can! But you must check the group redemption limit on each voucher as you will not be able to redeem any more than that limit per group, table or booking. If there is no limit you can use as many as you want, which is great for huge party groups.


What are VoucherSkout Credits?

You need VoucherSkout credits to use our vouchers. Think of them a little bit like virtual coins. They make the redemption process quick and seamless.


How do I get credits?

You purchase credits through the app, which come in different sized credit packs. You can go to “My wallet” in the account section of the app to top-up your account and simply select the credit pack that suits you best.

Any purchased credits are valid for 18 months after which, they will expire. And don’t worry, we will send you a reminder before they do!


Can I get a refund?

Because you cannot pre-purchase a voucher, we do not offer any refunds on voucher purchases. If for any reason you change your mind about a credit pack you’ve purchased and provided you contact us within 7 days, and haven’t used any of your credits, we’ll give you a full refund.


Can I use VoucherSkout in conjunction with other offers?

No, but don’t worry, you’ll never need to!

The value you derive from using VoucherSkout means you’ll never need to use it in conjunction with any other offer.


Can I use my account on two phones?

Yes, but you will have to enter the same phone number and PIN that you have registered with and wait for the OTP to arrive to complete the login process.


What can I do if I forgot my PIN?

We don’t use passwords only numbers to keep things simple. If you forget your PIN, you can tap on “Forgot PIN” option available from the sign-in screen and follow our easy instructions to set a new PIN. To change your PIN, navigate to “Personal info” in the account section of the app and select reset PIN.


I have a promo code. Where do I enter this?

If you have received a Promo code from us or one of our partners, this needs to be activated from the menu section of the app. The menu is on the top left of the home page and is shown as 3 vertical dots. You will see the promo code link and your code can be entered here. Please note only valid promo codes will be activated successfully. If you have any issues with your promo code, please contact our customer support team.


I have a referral code from a friend. Where do I enter this?

Referral codes can be entered at any point before your first transaction. You can enter the referral code in the same menu section under the promo code tab.